Convenience Fees

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Competitive Pricing

The Treasurer's Office makes a concerted effort to obtain the lowest possible costs when procuring services, and as a result, we are able to offer government agencies access to various payment channels at a highly competitive price.  In addition, our convenience fee program allows agencies to pass fees to constituents (Passing Fee Model) versus absorbing the processing costs (Absorbing Fee Model).

 

Setup Fees

Point-of-Sale (POS) terminals purchased from an ePAY processor are an optional expense for participants seeking to obtain payments at various in-person locations.

 

Credit Card Processing Fees

Under the Passing Fee Model, constituents paying by credit card are assessed a 2.35% service fee with a $1.00 minimum per credit card transaction or a $3.95 VISA debit fee for tax payments only.

 

Under the Absorbing Fee Model, ePAY participants are assessed interchange + dues and assessment + 0.03% + $0.03 per credit card transaction.

 

E-Check Processing Fees

Under the Passing Fee Model, constituents paying by e-check are assessed a $1.00 ($1.22 with Forte Verify) flat fee.

 

Under the Absorbing Fee Model, ePAY participants are assessed $0.08 ($0.30 with Forte Verify) flat fee per e-check transaction.  Returned checks are assessed a $2.00 fee per item.

 
Custodial Bank Cost Structure

 

  • Account Maintenance Fee:
    • Option 1: $10 per month with direct debit
    • Option 2: $12 per month with invoice
  • Credits to the Account:  $0.10 per item
  • Earnings Credit Rate:  0.17% APY
  • Online Banking:
    • First User:  Included in Account Maintenance Fee
    • Additional Users:  $5.00 per month for each additional user
  • Insufficient Funds (NSF) Fee:  $30.00 per item
    • A target balance of at least $1000 should be maintained to cover potential chargebacks and account debits to prevent NSF items.