ePAY Security, Compliance, Integration

Security, Compliance, and Integration
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ePAY is designed to support secure payment processing, compliance, and system integration for Illinois public agencies and the vendors that work with them. This page provides an overview of security standards, PCI support, and available integration options.

Security and Compliance

ePAY operates in accordance with applicable Illinois laws, payment card security standards, and major card network rules. The program is designed to support secure electronic payments while reducing risk for participating agencies.

  • Supports secure online, phone, and in-person payments
  • Uses a processor certified as a PCI DSS Level 1 Service Provider
  • Follows NACHA standards for ACH transactions
  • Provides tools that can reduce PCI scope for participants

ePAY is designed to align with Illinois law and established payment industry requirements, including the Deposit of State Moneys Act, the Local Governmental Acceptance of Credit Cards Act, PCI Data Security Standards, and applicable card network rules.

PCI Support

ePAY provides participants with PCI support and administration tools at no additional cost. These resources are intended to make PCI compliance easier to manage and document.

  • PCI validation support
  • Tracking and reporting tools
  • Access to PCI portal services
  • Support for participant compliance steps

Training and System Resources

ePAY offers online resources to support agencies using the platform. Participants can access tutorials and guides for key functions, including reporting, refunds, voids, and manual payments.

For Solution Providers

ePAY works with Illinois state and local government agencies and the vendors that support them. If your company provides software or payment-related services for public agencies, integrating with ePAY can create a smoother payment experience for agencies and residents.

Available integration options may include REST APIs, SOAP APIs, payment redirects, and point-of-sale wrappers. Developer documentation is available to support implementation.

If you are interested in integrating with ePAY, contact illinoisepay@illinoistreasurer.gov.

Integration Partners

ePAY continues to expand integration opportunities to better serve participating agencies. If your current provider is not listed among available partners, contact the ePAY team to discuss a potential partnership. Contact illinoisepay@illinoistreasurer.gov to get started. 

Technical and Program Support

Support is available 24 hours a day, 7 days a week, 365 days a year for agencies, vendors, and residents. Use the help desk or the ePAY ticketing portal for support with service requests, system questions, or PCI-related issues.